Complimentary worldwide insured shipping on all orders.
Every KIAIA jewel is presented in our signature gift box and includes a Certificate of Authenticity.
Ready-to-ship pieces are dispatched within 2–5 business days. Production times for bespoke commissions are indicated on each product page.
Please note: KIAIA covers all shipping costs. Any import duties, taxes, customs fees or other charges imposed by the destination country are the responsibility of the customer.
Returns: Eligible items may be returned within 14 days of delivery for store credit only. Bespoke, customized and resized pieces are final sale and cannot be returned. If your item arrives faulty or has a manufacturing defect, please contact us immediately and we will be happy to assist.
Every KIAIA jewel has its own story and so does every client. If you have any questions before or after your purchase, we'd be delighted to assist you.
